Personal Service
Every service you need for a seamless Tulum stay — coordinated by our team before you arrive and available throughout your visit.
When you book through Tulum Holiday Villas, you gain access to a team that coordinates your entire stay — not just the property.
From airport transfers and private chefs to cenote tours and spa appointments, our concierge team handles the logistics so you can focus on the experience.
All services are arranged before arrival and available on request throughout your stay. Simply tell us what you need when you inquire.
Included with every booking
Available on Request
Private transfers from Cancún International Airport (CUN) to your villa. Meet-and-greet service, flight tracking, and luggage assistance.
In-villa chef service with market-fresh menus tailored to your group. Breakfast, lunch, dinner, and special occasion dining arranged before arrival.
In-villa massage, spa treatments, yoga instruction, and wellness sessions. Therapists and instructors arranged for any day of your stay.
Day or multi-day private driver hire for sightseeing, cenote visits, beach clubs, and restaurant evenings. Available with a local guide on request.
Day charters along the Riviera Maya reef, snorkeling tours, remote beach access, and sunset cruises. Multiple vessel sizes available.
Cenote swimming, Tulum ruins tours, Sian Ka'an biosphere boat tours, cooking classes, and curated cultural experiences throughout the Riviera Maya.
Include your concierge requirements in your initial inquiry — or contact us after your booking is confirmed. No request is too early or too detailed.
Our team arranges all services before your arrival — chef menus, transfer schedules, tour bookings, and activity timing. You receive a full itinerary.
Everything is in place when you arrive. Our team remains available throughout your stay for any changes, additions, or last-minute requests.
Tell us your dates and requirements — we will handle the rest.
WhatsApp Our Concierge Team →