Last updated: April 2026
Tulum Holiday Villas ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website at tulumholidayvillas.com.
We collect information you provide directly when submitting an inquiry, including:
We also collect standard website analytics data including pages visited, time on site, and browser type through tools such as Google Analytics. This data is anonymised and used only to improve our website.
Information submitted through our inquiry forms is used solely to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
To fulfil your booking, we may share relevant information (such as your name, dates, and group size) with the property owner or management company of the villa you are booking. This is necessary to confirm availability and complete your reservation.
We may also share data with service providers (such as email platforms) that help us operate our business. These providers are contractually required to handle your data securely and only for the purposes we specify.
We retain inquiry data for a period of 24 months after your last contact with us. If you would like your data deleted earlier, please contact us at [email protected].
Our website uses essential cookies to function correctly, and analytics cookies to understand how visitors use the site. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmission.
Our website may contain links to third-party sites including property owners and service providers. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
We may update this Privacy Policy periodically. The date at the top of this page reflects when it was last revised. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
For any privacy-related questions or requests, contact us at:
[email protected]